VoIP, Internet & Telcomm Management

 

 

 

 

 

 

 

 

 

 

SherpaData partners with several local vendors to provide Voice over IP (VoIP) services to our clients.

 

Because of bandwidth efficiency and low costs, businesses are migrating to VoIP from traditional telephone systems to reduce monthly phone costs. In 2013, 80% of all new private branch exchange lines installed internationally were VoIP.

 

Q. What exactly are cloud-based phone systems?

A. Cloud or hosted services are not new. Businesses have been using cloud-based solutions like Salesforce CRM or Webex virtual conferencing for years. Cloud-based phone systems leverage the power of cloud hosting and technology innovation to bring businesses of any size a complete enterprise phone system – with all the bells and whistles – at a fraction of the cost of traditional phone systems.

 

Q.How is it different from my existing service?

A. If you are like the majority of businesses out there, you have a basic phone service through your local carrier with a traditional hardware-based PBX. Along with a tiny room somewhere in the back of your office filled with wires that some IT expert needs to manipulate every time you hire a new employee or make a change. With the cloud, all of this hassle goes away. No more PBX hardware or dark, scary, wire-filled phone rooms. With a cloud-based solution, you can configure your phone system– add new lines, change your answering services or record a message played for all callers – all from an easy-to-use web interface or your smartphone. Every change you make, from setup to adding new offices, is instant and as simple as clicking your mouse

 

VoIP can provide robust features such as:

• Advanced Call Forwarding

• Find me / Follow me

• Visual Voicemail

• Music on Hold

• Company Directory

• Hunt groups 

• Unified Communications (UC)

• Much more....

 

Regardless of the size of the company or the requirements for advanced features our partners will work with you to assure the best solution for your business and provide professional, timely service. Because of our partnership with these vendors, SherpaData is your only call for any service issues.